Privacy Policy

1. Introduction

Welcome to SiteWise ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

This policy is designed to comply with applicable Indian privacy laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Business information (company name, designation)
• Communication preferences
• Any information you voluntarily provide through forms or communications

2.2 Technical Information

• IP address and browser information
• Device information and operating system
• Website usage patterns and analytics data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our website building and hosting services
• Communicating with you about our services
• Processing inquiries and customer support requests
• Analyzing website usage to improve user experience
• Complying with legal obligations and regulatory requirements
• Preventing fraud and ensuring website security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for sharing

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection practices

6. Your Rights

As per Indian privacy laws, you have the following rights regarding your personal information:

• Access: Right to access and obtain a copy of your personal information
• Correction: Right to correct inaccurate or incomplete information
• Withdrawal: Right to withdraw consent for processing your information
• Grievance: Right to file a complaint with our grievance officer

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information about our cookie usage, please see our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Transfers

If we transfer your personal information outside India, we ensure appropriate safeguards are in place to protect your information in accordance with applicable Indian privacy laws.

10. Grievance Officer

If you have any concerns or complaints regarding this Privacy Policy or our data practices, please contact our Grievance Officer:

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us: